Team Leader - Care
CARE TEAM LEADER | FIFE | PERMANENT
Avenue Recruitment is working in partnership with Avenue Care Services to recruit experienced Team Leaders for their Fife Service.
Reporting directly to the Service Manager your role will be to provide high quality care service that supports the rights of our service users to live the lives they choose as far as they are able.
To work closely with the Service Manager to implement key actions and ensure a fit for purpose service exists, by providing clear direction to the team, ensure supervisions and observations are completed and manage overall performance of the team.
Duties and specific responsibilities
A Team Leader may have specific responsibility for an operational area, for example Health and Safety, Training or Recruitment
Delivery of a high quality, personalised, outcomes based approach care service to our customers
Establish and maintain effective relationships with service users, families, commissioners and other agencies
Ensure team is motivated and engaged in delivering a high quality professional service
Manage the delivery of agreed personal support plans for service users.
Responsible for ensuring that all care and support planning relationships undertaken by the Carers are properly developed and maintained.
Together with the Service Manager, build and maintain effective working partnerships with relevant statutory bodies
Ensure all relevant parties in the planning and review of support are regularly updated on changes and progress.
Support the Service Manager to ensure all professional and regulatory requirements and standards are met or exceeded.
Manage the recruitment, appointment and induction of team members, ensuring that resources are managed effectively and efficiently.
Ensure team members work in accordance with our policies and procedures - support staff using observed practice and supervision, ensuring standards are maintained. Provide additional practical support and guidance to staff in complex care packages.
Contribute to your team’s personal and professional development through coaching, mentoring, regular team meetings and Personal Development Plans.
Identify employee training needs and meet these in conjunction with the Service Manager.
Take a lead role in the completion of risk assessments, co-ordinating input from all relevant sources to balance risk with rights and maintain relevant records.
Maintain a high level of professional standards.
To undertake such other reasonable duties consistent with the scope and purpose of the post as may be instructed by the Service Manager.
Provide emergency and standby / on-call cover as agreed and required to meet service requirements.
To be successful in this role, you must have the following:
Excellent understanding of the needs of people who require care and support at home and the provision of care at home services in line with best practice
Good understanding of the regulatory responsibilities of a Manager and the law relating to care at home services
Must have S/NVQ L2/L3 or equivalent, or to be willing to complete this within a 6-month period.
MUST be registered with SSSC and keep registration up to date at all times
Ability to maintain clear written and electronic records and to follow statutory reporting procedures.
Please contact Stefan on: 01383 628486 or Sarah on: 01383 628476 for more information.